Customer service can be a rewarding career. It is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. Our training programme will help you to develop and enhance all of the skills necessary to ensure you are performing your job to the highest standard and hopefully improve your knowledge and competencies to allow for career progression.

To be eligible, you must be 24 years old or younger by start date.

The qualification is designed to equip learners with the knowledge to work effectively at this level. This Diploma in Management and Team Leading will provide you with the required knowledge and understanding to work in a variety of job roles that involve management and team leading, for example Manager, Head of Function or Area Manager. The qualification may help you to obtain promotion or improve your knowledge and understanding in relation to your current role.

To be eligible, you must be 24 years old or younger by start date.

The online assessment is taken on completion of the training material. You will be asked 10 multiple choice questions with a pass mark of 80%. The answers are marked automatically so you will instantly know whether you have passed.

Are you looking to begin your sales skills career or want to develop more advanced skills in sales skills? Then this Sales Representative course will set you up with a solid foundation to become a confident salesperson and help you to develop your expertise in sales skills.